Finding a new home can be daunting and stressful. Whether you’re planning to move or you want to ensure you connect with a trusted and reputable rental management company.
We start our process by learning about your rental property requirements and then help you find it. Once you finalise the property, we will guide you through the process of tenancy agreements, have you settled into your new home and ensure that your rental place is well maintained throughout your tenancy.
It couldn’t be easier.
We have set standard procedures, so the tenants could pay the rent on time in accordance with the tenancy agreement. We have a ZERO tolerance policy towards rent arrears. If the tenant gets behind in their payments, we alert them and follow up daily.
Once you contact us and submit your rental application form with a valid Photo ID (NZ passport or NZ driver’s license). We assess your application and complete the background checks as needed. This can include doing an employment check, credit check, contacting your references and reviewing your rental history. Background checks may ease if you have a rental history with us.
We get in touch with you when a suitable rental property becomes available, this can take some time so we recommend that you stay proactive in your search. If you are interested in our suggested property, we will arrange for a viewing, coordinate with the landlord and keep you updated on their decision.
A tenancy agreement provides an overview of the payment and tenancy terms, others instructions or conditions agreed by both tenant and landlord. It is advisable that both tenant and the landlord read through the document and sign the agreement before moving to avoid any possible misunderstandings in the future. A copy of the agreement will be given to the tenant.
A bond is money you pay as security to your landlord. It protects them in the event of rent in arrears or damage caused to their property. We request 4 weeks rent towards your bond, it is the maximum we can request under the Residential Tenancy Act. We will give you a receipt for your bond. The bond money is lodged with and held in trust by Tenancy Services, which is part of the Ministry of Business, Innovation and Employment. At the time of vacating the property, your bond will be refunded either in full or your property manager will let you know of any claims they may have against rent arrears, outstanding bills or damages.
Learn more about your rights as a tenant when renting property, including the charges you need to pay, maintenance of the property and process of ending the tenancy.